Stories from real customers

Jeffrey Bates

John Rodriguez was outstanding and efficient. Nothing but good things to say.

Onesimo Gonzalez

On a prior visit, Edgar notified me that during the vehicle inspection, the technician observed that the right rear shock was leaking. He advised that he would order the part and contact me for follow up service once the part arrived. Very satisfied with the service and professionalism of Edgar.

Tay

I went in for an appraisal just to come out with a brand new SUV! Antonio and his team were great and very patient. Martin ensured I got the best deal. Thank you Casa Ford!

R&E Smith

Great services done today, told what needed to be done, got it done. Always a pleasure

Manny Granados

Great service 👏 👍 👌

Cecilia Chavira

Pete as usual meet our expectations... Pete thank you for taking care of our family for 20 years!!! YOU ARE AMAZING!!!

Patricia Papson

0 to sop, had looked on Line. As soon as I entered there was this beautiful Avaitor..I've been a Cadillac girl for a long while. Everyone was super nice and friendly, my salesman Bird, and the finance guy Paco. So sold, probably could have sold my car to Carvana for a bit more then they gave..Didn't feel like messing with it. I'm in love with the Avaitor, so classy. Thanks Casa Lincoln.. definitely will recommend you

Aaron T

Alexis is an amazing salesman! Loving my New Ford Explorer ST! Awesome customer service!

Carlos

So far so good. Service Advisor Sergio Marco very pleasant to deal with. Thanks

Raphael Leal

Edgar my salesman went above and beyond for me

James Vessels

The valet pick up driver was on time and very polite. The service was done quickly with no problems an the vehicle was returned promptly. Good work.

Alma Arroyo

Extremely friendly service. They were able to take care of the 2 open recalls on my vehicle, while only going in for an oil change, within a very reasonable timeframe. They knew I was waiting in the lobby for maintenance to be completed. Great communication from the team. Thank you.

John Parker

Deliver great service everytime courteous and passionate. Very good Dealership and professional personnel.

Alvin Melton

Took my Explorer in for service, Sergio M. was my service advisor and took very good care of me and my vehicle. I waited for my vehicle and the waiting area was very nice and clean. The dealer had water, coffee, and popcorn available for customers. My overall experience was very good and I would like to thank Sergio for the great and professional service she provided. I would recommend Casa Ford to anyone looking to buy or have their vehicle(s) serviced.

Isaac T.

Fantastic salesman (Pete), I live out of state and they took care of everything remotely. I showed up on a tight time line and they got me out of there in an hour with my new truck. Would definitely buy here again. I wish I had more time to hang out because the dealership looks amazing and the staff was friendly.

Ben

Very professional and courteous employees. As soon as you pull into the garage for a service someone is coming up to your vehicle to help you. Thank you Danny, your team (Melissa helped me out) is awesome and your mechanics are very good.

Jazmin Saucedo

Super fast service to the comfort of your home. Very convenient! Mechanics are very polite and right on time .

Ignacio Gardea

Took a while

Tiffany “Nicole” Bell

I want to give a huge thank you to the entire staff at Casa Buick GMC for always being so helpful, kind, and thoughtful. I truly appreciate how you all make time to assist me whenever I need help and always make me feel welcome. A special thank you to my sales lady, Sarah! You have been extremely helpful, and we truly appreciate everything you have done for us. Without your help, honesty, and integrity, we probably would have never become part of the Casa Buick GMC family. I also want to give a big shoutout to the Parts and Service Department for always doing their best to make time for me, even when I come in at the last minute. I sincerely appreciate the hard work and dedication you all put into what you do. And to the cashiers — ¡Muchas gracias por todo! ❤️ Yes, there are days when I may have to wait a little longer, but I really appreciate that they keep me updated on the status of my vehicle throughout the process. That communication makes a big difference. Thank you again to everyone at Casa Buick GMC for your kindness, patience, hard work, and great customer service. I truly appreciate all of you!

Amy Goldfarb

Art gave great service, which was timely and positive. I appreciated his help with my vehicle

Norine Enriquez

Great service from Homero and everyone there

Norine Enriquez

Great service from Homero and everyone there

Charles Horn

Both Bird (sales pro) and Paco ( F & I pro) were on the ball, straight-forward, and exceptional. Would highly recommend friends and family to purchase here.

Ruiz Liliana

Like always Javier was excellent!! He is always very attentive and answers super fast!!