Stories from real customers

Faustino Aguero

Thank you for everything and for your patience on me

Garry Schroeder

Great place and people, Bryant went that extra mile and made it an enjoyable experience.

Jorge G

Received reliable service at Casa Ford as has been customary for years. The excellent customer service by service advisor Javier Mendoza, who always takes care of me, and the work of the techs have kept my vehicle in great running condition!

REYMUNDO VASQUEZ

Fast service and friendly people. Loved that you can have a meal at their shack in the service erea.

Steven Bruck

I would like to thank Luis Valdez (Sales Rep), Jaime Mejia (Sales Manager) and Alejandro Aguirre (Finance) for treating me as a person/customer and NOT as just another sale. The whole purchasing experience was very relaxing with no pressure during the whole process and got a deal that fit within my budget. I will definitely recommend this dealership to others. To Ford. I purchased a 2024 F350 Hi Output Power Stroke Platinum w/8ft bed. When I test drove the truck, I was extremely impressed with the power, comfort and how it handled on the road. I have never owned a Ford truck before. Now I understand why the claim that the F-Series trucks are the best-selling, especially the F250 being the most popular in the model series. I will definitely enjoy my F350. Thank you. I would like to thank Service Advisor Javier Mendoza as my go to for Service on my truck. He is also my go to for Knowledge and Advice whenever I have questions about my truck. Thanks Javier. Made an appointment on 24 Apr. with go to Service Advisor Javier Mendoza for an Open Recall for the Trailer Module Reprogramming on my F350 Platinum. Brought the truck in on 25 Apr., 3 Hrs later the programming was finished and ready for pickup. I have a travel trailer, and I am glad that Ford pushed this recall out in a timely manner. Thanks Javier. Brought my F350 Platinum in for the 10,000 service for Oil & Filter, and Fuel Filters. I also purchased a set of BF Goodrich KO3's and had them installed. Truck was ready well within a reasonable amount of time. Thanks Javier.

mang tling thang

You guys are awesome!

ger lion

Smooth buying experience with a professional salesman . Recommend considering this dealership when needing a new car.

Barrettt Airworks

I had a great experience at Casa Ford. Pedro was an excellent salesman from start to finish. He was very prompt, always got back to me right away, answered all my questions, and made the whole process easy and stress-free. Everyone at the dealership was friendly, welcoming, and professional. It's great to work with people who genuinely care about their customers. I highly recommend Pedro and the team at Casa Ford if you're looking for outstanding service.

Fernie “ydoweneedaname” M

We reached out to Pedro Rostro and explained exactly what we were looking for and what it would take to make a deal happen. Pedro exceeded our expectations every step of the way. Casa Ford has always taken great care of my family, and that’s why we continue to come back. My grandparents, parents, siblings, and I have all purchased vehicles from Pedro and Casa Ford, and we’ll continue to do so. The financing process was quick, straightforward, and easy to understand, making the entire experience stress-free. We truly appreciate the outstanding customer service and look forward to doing business with Casa Ford again in the future.

Susana Telles

I initially reached out with an inquiry about a vehicle and was quickly contacted by Carmen, who promptly scheduled a test drive and set up an appointment with John Rodriguez. From the moment we arrived, we were greeted and made feel welcome. We came in with a specific vehicle in mind and John was incredibly helpful, courteous, and attentive throughout the entire process. He took the time to answer our questions and made sure our needs were met without any pressure. The overall buying experience was smooth and efficient, and we were pleasantly surprised at how quickly everything came together. Within just a couple of hours, we were driving home in our brand new 2026 Ford Mustang Dark Horse! We couldn't be happier with the service we received and highly recommend this dealership to anyone looking for a great car buying experience.

Anita Cobos

Happy with the young man that took care of my Bronco. Very polite and professional.

jeri staats

Just ask for Pete and he will deliver the best customer experience.

Cornal Dozier

The work was great,the service I received, personal was professional. Five stars. David went above caring he check three service back now that was outstanding.

Marcus Mims

Great service!

Vincent Michka

Great place! Fantastic staff! Spoke very honesty and clear and took their time explaining the process and answered any question I had

Tury Acosta

Very professional staff, I would like to thank Sergio Marco in the service department, he took care of my issue in a timely manner, I would also like to thank the staff at casa Nissan for my loaner car.

Patti Medina

The technician was very respectful and on time for my appointment,. He finished in a timely manner and did an awesome job!

David Carroll

Customer service is top notch. They are very attentively active with your vehicle and professional

Mario Perea

excellent

Erica Salido

This is one of the best experince I've had getting an oil change because of crystal medrano .She was very friendly , informative and patient. This is why casa Ford never disappoints

Maria Hunt

Good customer service ! Mr. Marco Rubio done an outstanding job!

Jorge Vasquez

Service adviser Javier is always available to help, and he shows concern for all of my vehicles. Javier has a understanding of what is needed for me to be back on the road with minimal downtime. Thank you, Javier Mendoza

Tommy Cox

Check in was fast and easy. Will get my oil changed here again.

Jesse Anderson

This was the best car buying experience i have ever had in my 50+ years of buying cars. The sales staff are very perfessional look for Mr. Pete... He will take care of you new car needs. Thanks Jesse