Stories from real customers

Steven Bruck

I would like to thank Luis Valdez (Sales Rep), Jaime Mejia (Sales Manager) and Alejandro Aguirre (Finance) for treating me as a person/customer and NOT as just another sale. The whole purchasing experience was very relaxing with no pressure during the whole process and got a deal that fit within my budget. I will definitely recommend this dealership to others. To Ford. I purchased a 2024 F350 Hi Output Power Stroke Platinum w/8ft bed. When I test drove the truck, I was extremely impressed with the power, comfort and how it handled on the road. I have never owned a Ford truck before. Now I understand why the claim that the F-Series trucks are the best-selling, especially the F250 being the most popular in the model series. I will definitely enjoy my F350. Thank you. I would like to thank Service Advisor Javier Mendoz as my go to for Service on my truck. He is also my go to for Knowledge and Advice whenever I have questions about my truck. Thanks Javier.

Mykel Dehoyos

Fast one day process would recommend

Patricia Guillen Miranda

Excellent service

Sheri Pellicotte

Dennis goes above and beyond to help his customers!

Darrack Davis

Sally and Danny are always great. The department is efficient and communicates well. Thanks as always

Martin Davila

Everything was good and the employees are super expert!! Thanks a lot !

lucy moreno

You're employees are very professional and attentive with me, this says alot of positive things and well trained people this dealership. Thank you for treating me with respect and friendship.

Deena Harper

Very friendly

CALIBRE OCHOCIENTOS XEROK RADIO CAÑON

Excellent service, great treatment

Eliseo Hernandez

Fast and easy service, great customer service from the Service Department.

Richard McMaster

I went into Casa Ford after having a terrible time a Bravo Chevrolet. They seem to advertise one price and give you another at Bravo …Hokey Pokey. So, I built a truck with Casa Ford, David help me, got a price, ordered a truck 12/03/25. Ford emailed me on 02/03/26 that my truck was delivered. Contacted my sells guy Jeff Dray, said he would take care of everything and let me know when to pick it up. Next day ready. Jeff took care of everything for me. Hector checked me out, told him I didn’t want any extra … no extra. Brandon showed me how things worked on my new truck. Hour and a half vehicle deal. Wow … no Hokey Pokey. Casa Ford makes buying a vehicle easy, less hassle.

Eddie Mercado

Great experience, no rushing and no pushing for sales. Very helpful reps and overall great experience

Norval Patten

My salesman, Luis, was absolutely fantastic. Initially, I wasn’t planning to buy the car from El Paso, but he managed to get me the exact car I wanted at a great price. I’m incredibly grateful for his exceptional service. I highly recommend Luis as your salesman; he truly stands out as an exceptional professional!

Thomas Miller

Had service done recently on a 2023 Transit Connect Van at Casa. They did a great job! The battery had gone bad and they replaced for free! We will return for all future service needs!

thiago1029

Steve was awesome as always

David Stacy

Easy fast service

Michael Blette

My wife and I are very pleased with our low mileage 2023 Santa Fe purchased from Casa Toyota. Our salesman, Presley Ford listened and attended to all of our questions and needs. His boss Ivan was very knowledgeable and easy to work with. It was a great choice to buy our vehicle local.

Frank Croghan

Thanks Gabriel & the mechanics for the great service and for keeping the car running. Good job!

Jamee Nelson

I’m very excited about my new car. The staff at Casa Honda were courteous and helped me find what I was looking for, working within my budget. Johnny and Zach went out of their way to make sure all the details were taken care of. Gabe in service also made sure to address my concerns in a timely manner & to my satisfaction. It’s been a pleasure working with the staff at Casa Honda.

ALICIA MORALES QUIRARTE

I love going to Casa Honda Las Cruces because the entire staff is so friendly and helpful, no matter how busy they are. Even though it's about half an hour from my house, it's totally worth the trip. Great job, guys!!! 👏🏆👍🥇🤜🏅

Silvia Mejia

Excellente servicio, amabilidad, precio, atencio. Un 100!!! Gracias Meny y depto de finanzas

herlinda dominguez

I went just to check prices and ended up having one of the best experiences possible. Manuel and José were incredibly helpful; thank you for being so clear and explaining everything so quickly.

Alexis Garay

Very good experience with the company and employees is my second vehicle in here

Marcy F

⭐️⭐️⭐️⭐️⭐️ I recently purchased two vehicles from Casa Ford, and our salesman Jeff Dray was outstanding both times. He went above and beyond to make sure everything went smoothly even resolving issues from a previous purchase that weren’t even his responsibility. His follow-up and follow-through were impeccable. Buying a car is rarely easy, but Jeff made the process as painless as possible. Highly recommend working with him