Stories from real customers

Eusevio Garcia

A javier mendosa is a Very professional person i recommended him and casa ford.

warren cliburn

Casa is awesome always a great experience!!

MF Tovar

Service was prompt and successful. Service tech, Javier was very courteous and kept me informed of all progress. Customer service was polite and patient. My truck is running great and no issues as of yet. Keep up the amazing service!

Carolyn Legorreta

The mobile service at Ford is excellent The technicians were polite knowledgeable and very efficient I recommend this service 👌 😀

Daniel Bujanda

🚨‼️🚨‼️🚨🚨🚨🚨🚨🚨‼️🚨‼️🚨‼️🚨‼️I'm thrilled to share my experience at Casa Buick GMC Dealership. The team exceeded my expectations in finding the AT4 I wanted at a price that suited my budget. I'd like to extend a huge thank you to the bosses Jerry and Mario for their AMAZING efforts, and the EXCEPTIONAL Customer Service Manager - Kathy very AMAZING , and finally to Fernando my salesman very kind and attentive 🫡 , for their outstanding support throughout the entire process. They're truly exceptional, and I HIGHLY recommend this dealership to anyone. DONT HESITATE go with CASA‼️‼️‼️‼️

alex munoz

For me it was a pleasure ti have my car services at casa ford,

Marcos Ramirez

Jameal Genard was very friendly and professional Helped everything work good to get my new truck! Definitely a great place to purchase a vehicle!

rocio munoz

JP was good help, super nice as well.great services

Jacob Quinn

Always class A service with Casa!

Amador Martinez

Great salesman

Roberto Hernandez

Always the best service in El Paso, Tx for my Bronco.

Lourdes Baca

Eri Morales' customer service was excellent as always—attentive, making sure everything was on track, and keeping me informed about my vehicle at all times.

Debra OConnor

Friendly staff. Quick service. They even washed my car!! I'll be back. Blanca was very attentive and kept me informed throughout the whole process. What a comfortable experience.

Nathan Boyd

Great professional service. Came in at 0700 as a walk in and oscar had me out with my oil change before 0830 so I could make it to work.

Harold Bell II

Javier provided great professionalism that reflects all positive aspects of customer service. A requested timeline was achieved without any errors while also providing important information relating to my vehicle that will make the vehicle perform at it's best. Thank you Casa Ford

Leslie Mendoza

Dennis was amazing! The best customer service ive received in a dealership. He was kind and approachable, he deserves a raise! I also enjoyed the online updates I got such as the inpsection video and for sure the popcorn 🤗

Martin Mclure

Awesome! Great experience at Casa Buick GMC.

Jose Prieto

Great customer service. Very happy with my purchase experience. I woul definitely recommend Casa Ford.

Jorge Lara

Everyone was friendly and they did a great job on my truck, thank you all!

Omar Mendoza

Excellent Service. Aaron finance. Humberto my sales person and Mike delivery person were all great to deal with. I drove all the way from Arizona to get a Truck and they were quick to help me with my purchase. I would buy again its worth the drive

Marcos Loya

Very informative

Billie Brownlee

All around great service!! Aiden was very friendly and knowledgeable. Service advisor, Eddie, kept me up to date with the progress of my truck and was also very friendly. Blanca is also a great service advisor!!!

Liliana Gallardo

ERI was awesome 👏 got my suv diagnosed and did my recall the same time within 24 hours!

Armando Guevara

I had a great experience with Casa Buick GMC! Their team provides fast, friendly, and professional customer service from start to finish. Everyone was helpful, knowledgeable, and made the entire process smooth and stress-free. It’s clear they truly care about their customers and go above and beyond to deliver excellent service. Hands down the best dealership in town—I highly recommend Casa Buick GMC to anyone looking for a great car-buying experience!