Stories from real customers

Jason Imai

Great experience real friendly

Beto Peinado

Quick and painless. Staff was courteous and efficient. No hassles. Specially noteworthy was sales agent Adrian A and especially the finance officer - Soraya Holquin. Super helpful and knowledgeable. Best experience purchasing a vehicle. Highly recommend!

Blanca Chavira

Great service. Staff is very friendly and makes sure you are taken care of.

Frances Martinez

Great service 👏

George Wise

Purchased a used car. The air conditioning was not always cool. The sales rep said we will take care of it. We purchased the car and drove home. At home the air was cool at times. We called to have fixed. They rebuilt the air conditioning system in a used car. No charge. Would highly recommend and purchase future cars here

Toraino Johnson

Always a great experiences especially having Danny Martinez take care of my truck

Christian Fournier

Very helpful. The salesman Mando was very helpful and professional. He went out of his way to deliver my truck to me.

Jesus Chain

My experience here was perfect. Perfect service. Blanca attended us and made everything so smooth. Even without appointment they took care of me without issues. Thanks you guys so much.

Andres Barrientos

My family and I came to Casa Buick GMC to purchase a Terrain, my salesperson was Pete Navarro, he was an outstanding sales person very kind and most definitely knowledgeable and kind. Our Finance lady was Soraya Holguin she explained everything perfectly and even offered us cookies! Loves the service and most of the people! Come buy from Pete and Soray.

Antonio Carter

The staff was professional and courteous. I would like to thank Carlos Salas my sales representative. He was very knowledgeable and helpful. He’s a great sales person. Thank you for everything.I will recommend him to all my friends. 😀👍

Dana Mather

The service department was helpful , timely and cost comparable

Lucy Terrazas

Sara was a wonderful person. Showed us cars, let us test drive, car was dirty, said it had to be cleaned n reconn. Came back on 6/5, car clean, test drove again, noticed chip on windshield, which was not there first time. Liked the car, decided to buy it. She said that she would have windshield replaced. Asked for military discount, trade in. Went to finance office, lady rushed us, trying to sell more incentives. Told her i was hard of hearing. So she raised her voice in a joking way.. Told her no don't want any, insisted on putting 1 cent to get coverage for tires for 5 yrs, again told her no, went around few more times. Finally asked how we were paying. Told her cash. Drew up papers. Signed for license plates. Asked if we wanted USB said no. Email? No. Paper copies. Ran them off, marked where I needed to signed n gave them to me. No explanation on each one, had to take time to read. At one point she mentioned don't forget to get emissions test for license plates. Wow. My wife made the ck out n handed it to her. Ran copies n handed them to us. I don't even remember if she said thank you. Walked back to Sara said they were not thru with reconn, probably be ready by 6. Sara called back saying not ready. Taking car to FIX windshield, not REPLACE. Ready by noon Friday. Waiting for phone call. All we have to say is Sara was very nice, finance lady, no. But we understand that is her job to sell incentives. Only have one question, no discount for paying cash?

Andres Bouche

Very good service. Pleased with everything.

hector balboa

Good fast service Thanks Eri for a good check on my truck before our trip 👍

Cesar Valdez

Al my experience whit GMC EXCEPTIONAL

denis alfaro

Great work. Very professional everyone. Thank you.

Arturo Castaneda

Great people at the service department

Alicia Cuellar

Excellent work from the Body Shop!

Pete Luna

Great customer service!!!!!

Angel Devora

Very well manner and respected with nothing but excellent customer service they made sure that I was left satisfied with the vehicle I wanted !!

Yvonne Lazcano

They did a great job finding replacement tires at the last minute and getting the alignment done. Only downside was I didn't get a car wash..

gibran juarez

Experience was good, employees very polite and professional. The only thing, car was not washed or vacuumed when it usually is after an oil change service.

Abel Rodriguez

Visiting Casa is always a breeze thanks to the service department, especially Dany, who has been incredibly helpful. I reached out to him on short notice just before my trip, and he took care of everything immediately. I’ll be returning soon to get new tires and have my filters changed.

Jacob Cudini

Sara, the sales manager and finance manager worked with me and got me exactly what I wanted couldn’t have asked for a better experience