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Irma Foley

If you want an honest, professional and courteous Service Advisor ask for Sergio Marco at the Service Department at Casa Ford. He'll greet you with a smile and a handshake. You'll actually feel appreciated as a customer! He'll listen to your concern without interrupting you or judgement. He'll make your concern his priority and will make sure you're completely satisfied with any and all repairs. He's excellent at returning calls and texts. You'll never be left in the dark wondering what's going on with your car. I took my 2011 Escape to have all the engine and transmission mounts replaced. Sergio was detailed about the repairs my car needed and was very transparent about the price. He kept me updated throughout the repair process. I took my car in on a Monday and by the next day Tuesday it was ready.. earlier than promised. When I picked up my car he reviewed the repair invoice with me, explained what was done and advised me about the warranty coverage the repairs Included ..there were no surprise charges. I received my car clean and the repair workmanship was outstanding! My car was no longer vibrating when I turned my AC on. Thank you Sergio for being an awesome Advisor! Your attention to detail is unmatched. You've made servicing my car a hassle free and easy experience. I am a very happy loyal Casa Ford customer. Highly recommend!

warren cliburn

Always a great experience. Thanks again Jason D for always getting my vehicle in and out of there.

Pablo Duron

Amazing service and the salesman will work with you for your best experience.

Dr Bhupender Sharma

I recently had my Ford Focus serviced at Casa Ford Lincoln, and once again, the experience exceeded my expectations. From start to finish, everything was smooth, efficient, and handled with great care. The team consistently goes above and beyond to make sure my vehicle is in excellent condition and that I feel confident in the service provided. A special thanks to my service manager, Dennis Pellicotte. His professionalism, expertise, and clear communication made the entire process easy and stress-free. Dennis took the time to walk me through the details, answer my questions thoroughly, and ensure I understood everything about the service. His attention to detail and commitment to customer satisfaction stood out. Casa Ford Lincoln continues to earn my trust with their outstanding service, and I look forward to returning for future maintenance and repairs. Thank you, Dennis, and the entire Casa Ford team for another top-notch experience!

Andrea Gutierrez

I recently dropped off my vehicle with Javier Mendoza for maintenance and he went above and beyond to ensure my satisfaction. Thank you, for the outstanding service throughout the years.

Albert Salazar

⭐️⭐️⭐️⭐️⭐️ 5‑Star Review for Mike Rivera at Casa Ford Mike Rivera was awesome to work with. Super responsive over text, clear with every detail, and ready to go the extra mile—literally—by offering to bring the truck in from 60 miles away. Great energy, great communication. Ask for Mike.