Historias de clientes reales

Gilbert Morales

The service that was performed on my truck was good. Truck came out performing like new.

Jesse

AWESOME BEYOND DESCRIPTION 😎 😀 👏 👍 😄 😉

Leonel Garcia

They did an excellent job fixing my tailgate and the paint on the side of my vehicle. The work was completed really fast, everything looked great, and the price was very reasonable. I was also impressed with the communication throughout the whole process. Everyone was professional, helpful, and easy to work with. A special thank you to Jamie Carrasco for all his help and for keeping me informed throughout the process. I really appreciate the great customer service. Great service, great communication, and great work overall. I definitely recommend Casa Ford and would come back again!

Pola Hernandez

Well mister nasario bird meras is a person that really help u in what u need 🙏 n the other personal are very friendly too .I am very satisfied with there help specially mister nasario bird meras thank you.

Alma Sanchez

Great experience with Casa Ford. Our Salesman Marco was very Professional, knowledgeable, and courteous from start to finish. The Loan Officer Paco was excellent! Walked us through the whole process and explained all the questions we had. Thank you both/ Casa Ford! Love my new vehicle.

Jose Mercado

Great support for their customers and always filling our requests in a professional manner.

Louis Tellez

John the Salesman was very efficient and the process was easy. Highly reccommend you visiting Casa Ford in El Paso, Tx

edward ortiz

Highly recommend Mauricio Salinas, went above and beyond on guiding me on getting me a new vehicle. If your looking for a new vehicle he is the guy, he will give you tips on what to do and what benefits you.

Jaime Avalos

Professional service advisors and friendly staff. My vehicle was repair promptly and running like a nothing ever happened.

Joel Mora

I brought my vehicle in for service and had the pleasure of working with Blanca. From start to finish, she was professional, clear with communication, and on top of everything. The turnaround time was impressively fast, and the quality of work was excellent. It’s hard to find efficient, hassle-free service these days, but Blanca delivered. Highly recommend working with her!

Alejandra Rodriguez

I am truly pleased with the exceptional service I receive from Blanca Sanchez every time I visit Casa Buick. She is attentive, professional, and consistently goes above and beyond to make sure everything is taken care of. Blanca communicates clearly, keeps me updated, and always makes the process feel smooth and stress‑free. Her kindness and dedication stand out, and it’s clear she genuinely cares about her customers. I appreciate her so much and highly recommend her to anyone needing service support. Blanca is the reason I continue trusting Casa Buick with my vehicle.

Sylvia Mimbela

Sergio Marcos is an absolute great asset to Casa Ford! Makes us feel like part of Casa Ford thank you Sergio!!!

Julio Loya

friendly and professional experience

Dirt Dogs

Good communication. Very friendly.Good service for my wife’s Ford Edge, Good communication with service advisor. I also got picked up.

Blanca Apodaca

Very thankful for such availability on the same day that I so very much needed, and professional experience. Special thanks to Melissa.

Dennis Redd

Great customer service. In and out for an oil change.

Abigail Justance

The service is excellent; they do everything they can to help you. The staff is incredibly friendly and attentive—10/10. I would definitely choose this dealership again for my next car. The representative who helped us today was Pedro Rostro; I highly recommend him.

Noe sanchez

We were truly impressed by the excellent service and attention and highly recommend Mr. Pedro Rostro “PETE”

Chris Martin

Excellent customer service. Our adviser Melissa went out of her way to ensure our needs were met and exceeded. Thanks.

Frank White

Great service and follow up from the service team.

Francisco Rubio

Good and prompt service. Joseph Colon is an excellent salesperson. He was clear and responsive throughout the process of buying a Sierra 1500 Truck. Thanks!!

Xavier J. Saenz

Amazing service, very professional and always on time and Service Writer ROCKS, always treats me with respect and very sincere which I appreciate greatly. You guys use to run my Aviator thru your wash but I guess you stopped doing that, :(.

Katheryn Gatewood

Eric was a great service manager. He was informative and kept me up to date on the status of my car. The service department is excellent here.

Kevin

We had the pleasure of meeting Dori who made the rental car situation very pleasant and she was exceptional with customer service and communication.